Lab Management Articles

• Murphy's Law: A Better Way to Grow Your Laboratory

  Mark T. Murphy, DDS, FAGD
  Inside Dental Technology - June 2016

  Existing accounts can be a better source of new revenue than new clients

• Bringing Social Media into Your Marketing

  Dylan McCarthy
  Inside Dental Technology - May 2016

  Tips for effectively using platforms such as Facebook to increase business

• Measuring Customer Satisfaction and Loyalty

  Deborah Curson-Vieira
  Inside Dental Technology - May 2016

  Tracking your clients’ feelings toward your services is important

• Murphy's Law: External Forces Affecting Laboratories Today

  Mark Murphy, DDS
  Inside Dental Technology - May 2016

  Understanding and reacting to trends in clinical dentistry

• Plan for Downtime and Keep Production on Schedule

  Bob Yenker
  Inside Dental Technology - April 2016

  Preparations can limit the negative impact of employee absences and other issues

• Murphy's Law: Percentage of (Business) Chair

  Mark Murphy, DDS
  Inside Dental Technology - April 2016

  Nurturing relationships with current clients is one way to generate more revenue

• Coaching for Success and Performance Improvement Plans

  Frank Manfre
  Inside Dental Technology - March 2016

  A careful approach is crucial when managing underperforming employees

• Getting Ready to Sell Your Laboratory: Who, What, When, Why, and Where

  Mark Murphy, DDS
  Inside Dental Technology - March 2016

  Many factors should be considered before agreeing to a transaction

• In Cloud We Trust

  Robert Gitman
  Inside Dental Technology - February 2016

  Several factors determine whether cloud computing is right for your laboratory

• Inconsistency: A Deal Breaker

  Susan van Kinsbergen
  Inside Dental Technology - February 2016

  Take steps to ensure that your cases are done right the first time

• Murphy's Law: Management Reports

  Mark T. Murphy, DDS, FAGD
  Inside Dental Technology - February 2016

  Three statistics you can track to help your business

• Avoiding the Commodity Trap

  Terry Fine
  Inside Dental Technology - January 2016

  Add value to your services to avoid price wars

• Is Your Laboratory Leaking Money?

  Bob Yenker
  Inside Dental Technology - January 2016

  Don't let squandered time and materials wash away your profits

• Murphy's Law: Three Ways to Convert Prospects into Dollars

  Mark T. Murphy, DDS, FAGD
  Inside Dental Technology - January 2016

  Keep these simple rules in mind for success

• Giving Thanks: 15 Customer Appreciation Ideas

  Deborah Curson-Vieira
  Inside Dental Technology - December 2015

  Celebrating loyalty is a 365-day opportunity