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Business Management Articles

  • Data Mining for Growth

    Terry Fine
    Inside Dental Technology - July/August 2013

    Regardless of whether you have years of business experience or are just starting out, data mining can be beneficial to your laboratory as long as you take the time to assess the variables of your mark...

  • Materials and Vendors Control

    Nick Azar
    Inside Dental Technology - May 2013

    The article explains how to improve quality and customer service.

  • Customer Service

    Deborah Curson-Vieira
    Inside Dental Technology - May 2013

    This article describes the best practice in customer service and advises how to repair broken relationships.

  • Build Lasting Client Relationships

    Bill Neal, CDT
    Inside Dental Technology - May 2013

    This article provides tips for your laboratory on how to retain existing customers and build your client base.

  • Effectively Addressing Your Audience

    Inside Dental Technology - April 2013

    This article describes how to become a valuable asset to your dental clients.

  • Customer Retention

    Inside Dental Technology - April 2013

    The art of following up

  • The Art of Documentation

    Inside Dental Technology - April 2013

    The article provides key input for quality assurance through proper document control in your business.

  • Value Stream Mapping

    Chuck Yenker, Bob Yenkner
    Inside Dental Technology - March 2013

    This article explains how and why your business should implement value stream mapping.

  • Successful Tradeshow Strategies

    Terry Fine
    Inside Dental Technology - March 2013

    This article provides tips and strategies for for successful tradeshow strategies

  • Failing to Plan is Planning to Fail

    Daniel Alter, CDT, MDT
    Inside Dental Technology - March 2013

    The article explains the steps needed to be taken to develop a proper strategy for your business.

  • The "LEAN" and Mean Dental Laboratory Machine

    Bob Yenkner, Chuck Yenker
    Inside Dental Technology - February 2013

    This article explains the benefit of applying lean manufacturing to your business plan.

  • What Makes a Good Process

    Deborah Curson-Vieira
    Inside Dental Technology - February 2013

    This article focuses on lean manufacturing principles to increase management efficiency.

  • Finding Competitive Edges

    Nick Azar
    Inside Dental Technology - February 2013

    This article explains the steps needed to become DAMAS certified.

  • From Micro to Macro

    Jeffrey Noles
    Inside Dental Technology - January 2013

    Business articles describes a new approach to dental laboratory management.

  • A New Non-Precious Commodity

    Dean Mersky, DDS
    Inside Dental Technology - January 2013

    Business article describes the current state of affair dental insurance is in.

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