Business Management Articles
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Pushing Back: IDT Board Member Roundtable
How to remain viable and profitable in the face of economic challenges
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Industry Ripe for Transformation
An interview with Gordon Christensen DDS, MSD, PhD
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Using DMAIC to Guide Improvement
A data-driven cycle to help your business grow
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Murphy's Law: Vision Drives Everything
Clear goals should drive all decisions
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Loss Leader Marketing
How to embrace increased market share with deflated profits
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Murphy's Law: A Better Way to Grow Your Laboratory
Existing accounts can be a better source of new revenue than new clients
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Bringing Social Media into Your Marketing
Tips for effectively using platforms such as Facebook to increase business
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Measuring Customer Satisfaction and Loyalty
Tracking your clients’ feelings toward your services is important
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Murphy's Law: External Forces Affecting Laboratories Today
Understanding and reacting to trends in clinical dentistry
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Plan for Downtime and Keep Production on Schedule
Preparations can limit the negative impact of employee absences and other issues
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Murphy's Law: Percentage of (Business) Chair
Nurturing relationships with current clients is one way to generate more revenue
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Coaching for Success and Performance Improvement Plans
A careful approach is crucial when managing underperforming employees
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Getting Ready to Sell Your Laboratory: Who, What, When, Why, and Where
Many factors should be considered before agreeing to a transaction
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Inconsistency: A Deal Breaker
Take steps to ensure that your cases are done right the first time
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Murphy's Law: Management Reports
Three statistics you can track to help your business
