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Table of Contents
Cover Story
It’s Time to Celebrate Office Management Teams
Heather Colicchio; Angela Martinez; Debbie Evans, DAADOM; and Beverly Wilburn, DAADOM
Column
Listening: The Under Appreciated Skill
Lauren Schieffer, CSP
The Importance of Psychological Safety in the Workplace
Jonathan Bonanno, MS, BS
Safeguarding Financial Integrity
Amber Weber-Gonzales
Revitalizing Dental Teams
Christi Bintliff, DAADOM
Increasing Treatment Presentation Effectiveness
Debra Engelhardt-Nash
The Importance of SOPs for the Administrative Team
Colleen Huff, FAADOM
Transforming Tensions
Martin R. Mendelson, DDS, FIADFE, CPC
Q&A
Train, Cross Train, and Celebrate
Beverly Wilburn, DAADOM, and Emily Estrella, FAADOM
