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Table of Contents
Editor's Letter
A Plan Based on Growth, Not Profit
Peter Pizzi, MDT, CDT
Continuing Education
How LEAN Manufacturing Principles Can Help Dental Laboratories
Laura Andreescu, MBA, CDT
Strategy Spotlight
125 Years of Innovation
Gordon Craig, President and CEO, Sterngold
Why I Invested
Automated Milling Makes an Impact
Joshua Polansky, MDC
Management
Build Your Value
Larry Weiss, CPA(RET), CEPA & CPBA
Creating an SOP, Quality Control, and Training Master System
Steve Killian, CDT
Human Resources
What Are Your Succession Plans?
Jennifer Wheatley, SHRM-SCP, SPHR
Employee Engagement Is Key
Brian Forman
Elevate and Inspire
The 80/20 Rule to Driving Success
Executive Editor Daniel Alter, MSc, MDT, CDT
